Welcome to the official support page for Juju Baby Tracker. If you need help with your account, have questions about features, or want to request changes to your data, you’re in the right place.
Frequently Asked Questions (FAQ)
How do I create a family or invite caregivers?
Juju supports both solo and multi-caregiver setups. You can create a family group and invite trusted caregivers to collaborate on logging and tracking your baby’s activities within the app.
How do I update my baby’s information?
Baby profile information (name, birthdate, gender, measurements, and profile photo) can be edited at any time through the Baby Profile section of the app.
Why are ads showing?
Ads appear for free users of the app. You may remove ads permanently using the one-time Remove Ads in-app purchase from the app’s settings or relevant screen.
How is my data stored?
All data is securely stored using Google Firebase:
- Data is encrypted in transit (TLS)
- Data is encrypted at rest
- Passwords are managed securely by Firebase Authentication; we do not see or store your raw password
For more details, please review our Privacy Policy.
Request Data Deletion
You may request full deletion of your user account and associated data.
To request deletion, email:
jujubabytracker@gmail.com
Use the subject line:
Data Deletion Request.
Request Data Export
If you would like a copy of your logged data, email:
jujubabytracker@gmail.com
Use the subject line:
Data Export Request.
Feature Requests & Feedback
We welcome suggestions to improve Juju Baby Tracker. Feel free to email us with ideas, bug reports, or user experience feedback.
Contact Support
Email: jujubabytracker@gmail.com
Location: Massachusetts, USA